You agree that this agreement complies with the terms of any applicable electronic documents legislation, including the requirement that this agreement is in writing, and is capable of being retrieved, reviewed, printed or downloaded and stored for further use.
By using any of our Services (referred to collectively as the ‘Services’ or ‘Service’ in this document) of DoDrive.uk (‘DoDrive®’), you are agreeing to be bound by the following terms and conditions (‘Terms of Service’ or ‘Terms’).
The Terms of Service constitutes the entire agreement between you and DoDrive® Driving School and governs your use of our Services, superseding any prior agreements between you and DoDrive® Driving School (including, but not limited to, any prior versions of the Terms of Service).
1. About Us
DoDrive® Driving School acts as an agent by providing services for both students and driving instructors.
DoDrive® Driving School provide intensive driving courses and driving lessons in Surrey, Berkshire, Hampshire, Sussex and London. All intensive driving courses and driving lessons booked with DoDrive® Driving School, are under the provision that you (the student) understand you are forming a contract between yourself (the student) and the allocated driving instructor, in regards to delivery of the course of driving lessons and its hours. The driving instructor is self-employed and is regulated, approved and licensed by the Driver and Vehicle Standards Agency (DVSA) to give driving instruction.
DoDrive® Driving School does not employ any driving instructors, nor do we provide franchises to any driving instructors. Any balance payment dispute, claim or discussion, regarding driving tuition, driving course hours or any other issues should in the first instance be taken up with the allocated driving instructor.
DoDrive® Driving School cannot be held liable for any compensation claim from either student or driving instructor, nor can it be held liable for any road traffic law violation on the part of either student or driving instructor.
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All bookings made either via the website or by phone indicate acceptance of these terms and conditions.
A booking is not seen as confirmed until the student has received the relevant confirmations. DoDrive® Driving School will send the student a booking confirmation email detailing the course of driving lessons that they have chosen.
It's the students responsibility to check emails regularly for confirmation details and tests.
Acceptance of the booking and the completion of the contract will take place only if the student has provided all relevant information correctly and they have made the correct payment(s) for the course of driving lessons that they have chosen.
It is the students responsibility to notify DoDrive® Driving School of the following when making a booking:-
DoDrive® Driving School will not be held liable for a student not providing relevant information that could affect their course of driving lessons and/or driving test.
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- Your theory test certificate number & pass date
- Your pickup address if different to your home address
- Any unavailable dates and/or times
- Any special requirements
- Any medical condition
- Any condition which could affect the driving course
- Any condition which could affect the driving test
The student must pay the relevant non refundable deposit for the course of driving lessons they are booking. Deposit payments include where applicable; test fees, booking fees and administration fees. If the deposit payment is not paid within 48 hours of the enquiry, we will delete the booking and it must thereafter be re-entered for the dates available at the time of the re-booking. (see clause 4.1 & 4.2)
The balance payment must be received within 14 days before the course start date. Any less than 14 days is at the descretion of the allocated driving instructor. Balance payments are made direct to the allocated driving instructor providing the course of driving lessons. The type of balance payment will need to be agreed with the driving instructor directly, such as; Cash, Cheque, Card or Bank Transfer. The student agrees to get a dated receipt from the allocated driving instructor for the balance payment as proof of payment.
If paying by cheque, any bounced or returned cheques will incur a £10 admin charge. Any course of driving tuition booked will be cancelled unless alternative payment is made immediately upon request.
Any pre-paid driving lessons should be taken within 3 months (13 weeks) of the booking. An extension of 3 months (13 weeks) may be permitted in exceptional circumstances at the discretion of the allocated driving instructor.
The price the student pays for their course of driving lessons, is the price displayed on this website at the time DoDrive® Driving School received their booking, apart from the following exception:-
Any liability on the part of DoDrive® Driving School is limited to the deposit payment only.
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- Whilst we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price, we will inform the student as soon as possible and give them the option of reconfirming their booking at the correct price or canceling it. If we are unable to contact the student we will treat the booking as cancelled. If the student cancels and has already paid, they will receive a full refund.
4. Offers & Discounts
Should a scheduled driving test and/or driving course be cancelled and deleted as a result of non-payment of the deposit in the time specified in clause 3.1. Any admin costs accured as result of the scheduling, cancelling and deletion, will be recouped by non application of any future offer or discount upon rebooking. (i.e. the student must pay the full listed price).
Any offer of special discounts to new and existing pupils such as; student discounts and seasonal sales are offered under the conditions set out in clause 3.1 & 4.1.
Any one-time introductory offer made by DoDrive® Driving School, are only available to new pupils at the beginner stage of learning to drive, and cannot be used in conjunction with any other offers and are non-transferable.
Special discounts do not apply to any test fee's. All test fee's are paid directly to the Driver and Vehicle Standards Agency (DVSA) in order to book the test. These fee's are fixed by the DVSA and cannot be discounted by DoDrive® Driving School. Any special discount applied, can only be applied on our administration costs and courses of driving lessons.
Any pass within one week guarantee made by DoDrive® Driving School such as; (you will pass your driving test in one week or we will pay for your next driving test), is based on; one week consisting of 168 hours. Our guarantee is that you will pass within 168 hours of driving tuition, this consist of a minimum of 2 hours per day, but can be more if an intensive driving course.
Any free retest guarantee made by DoDrive® Driving School is based on; the pupil failing the practical driving test on their 1st attempt without any serious or dangerous driving faults marked. Also, a course of remedial driver training such as our (trained 1) driving course will need to booked before we will book a retest at our expense. The driving test fee will be deducted from the price of the remedial driving course. (excludes weekend tests)
Any practical driving test guarantee made by DoDrive® Driving School such as; (we guarantee you a practical driving test before scheduling you an intensive driving course), is based on; the pupil having already passed the theory test before making an intensive driving course booking, the pupils availiblity for doing an intensive driving course, and the DVSA practical driving test availability.
DoDrive® Driving School reserves the right to introduce or withdraw any offer or discount at any time.
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5. Student Discount
The student must have a current valid student id card or other type of current proof of being a College or University student such as .ac.uk email or a letter from the College or University in order to be eligible for the 10% student discount.
The student must attend a College or University in an area which we cover in order to be eligible for the 10% student discount.
The student must live or be in student accommodation in an area which we cover in order to be eligible for the 10% student discount.
If we discover that the student has used a fake student id card or other type of fake proof of being a College or University student to gain a student discount by deception. This id and/or proof will be confiscated and along with your application for student discount may be used as evidence of fraud.
The student fully accepts that the course of driving lessons and the driving test will be cancelled and any monies paid will become non-refundable if they attempt to defraud us.
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6. Referral Scheme
Our referral scheme is only available to DoDrive® Driving School customers who have purchased one of our courses of intensive driving lessons.
You must have the permission of the referee before you submit any of their personal data with us. We will use their personal data to make contact about our referral scheme and to introduce DoDrive® Driving School goods and services.
We accept no responsibility or liability for any referrals that are lost or missed.
You must not to share your unique referral code via a Search Engine (Google/Bing/Yahoo and alike) or with any third party promotions website. Sharing via social media pages such as Facebook or Twitter is permitted.
We reserve the right to take such reasonable actions to protect ourselves against any fraudulent or invalid referrals, including, but not limited to requiring further information for a referrer or referee to provide more information to verify their identification.
We will pay the referer £5 for each referral which leads to the referee booking and paying for 'in full' an intensive driving course of 9 or more hours.
We will pay the referer £10 for each referral which leads to the referee booking and paying for 'in full' an intensive driving course of 21 or more hours.
We will pay the referer £20 for each referral which leads to the referee booking and paying for 'in full' an intensive driving course of 39 or more hours.
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7. Loyalty Scheme
Our loyalty scheme is only available to DoDrive® Driving School customers who have passed their driving test after doing one of our intensive driving courses.
We will pay £5 for each positive review written on Google, Facebook, Yell and other places on the web up to a maximum of £25.
All loyaly scheme payments will be made by either a Luv2shop gift card or Luv2shop gift voucher which is redeemable in over 20,000 stores, restaurants and attractions.
The loyalty scheme payment must be received as a gift card or gift voucher and redeemed by visiting a store, restaurant or attraction for which they're redeemable, and are non transferable for cash or for any of DoDrive® Driving School goods or services.
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When a driving course is booked and DoDrive® Driving School has not received a written cancellation either by post at least 14 days or confirmed email at least 7 days prior to the driving course start date, the full balance payment of the driving course will still be payable to your driving instructor who, with our assistance, may take appropriate action needed to collect the outstanding balance.
When cancelling driving lessons. DoDrive® Driving School may request additional information to confirm your identity. This is done in order to comply with the Money Laundering Regulations 2007 and may also used to ensure adherence to Merchant Operating Instructions for credit card collection facilities.
If a pupil cancels, forgets or does not show up for a driving lesson(s) and does not give a minimum of 48hrs notice, the full cost of the driving lesson(s) will still be payable. An exception to this is; they were unable to do the driving lesson(s) due to medical reasons or bereavement. (See: Rearrangements 9.2).
If a pupil fails to pay for a pre-booked driving lesson(s), all future driving lessons will be charged in advance (prepaid), before being scheduled in the driving instructors diary. The prepayment will be used as security for any future driving lesson(s) in the event of a non payment.
Any exception made by DoDrive® Driving School does not set a precedent for any future exception.
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A minimum of 14 days notice must be given for us to consider changing the driving course schedule once booked in the driving instructors diary and confirmation has been sent.
For any driving course or driving lesson(s) rescheduling requests due to medical reasons or bereavement, we will require some form of proof. A letter from a doctor, hospital, coroner or death certificate can be used.
Any rescheduling or alteration request within 14 days of the driving course start date, or once the driving course has commenced, is at the descrection of the driving instructor.
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Deposits paid are non-refundable once the booking process has commenced.
Refunds of balance payment, (if paid in full at the time of booking), will only be considered if put in writing and DoDrive® Driving School receives this letter by at least 14 days or confirmed email at least 7 days before your driving course or driving lesson(s) start date. Any training day(s) or driving lesson(s) that have already passed in the 14 days prior to us receiving the letter or 7 days prior to receiving the email will still be fully chargeable.
Refunds of balance payment, (if paid after the time of booking direct to the driving instructor), will need to be taken up direct with the driving instructor.
Although the driving instructor will check that the pupil can read a number plate at the required distance with or without glasses/contact lenses. If the pupils driving test is cancelled due to them not being able to read a number plate at the required distance with or without glasses/contact lenses. Their will be no refund of any lesson fee, booking fee or driving test fee. It is the pupils sole responsibility to ensure that their eyesight meets the required standard for driving.
Although we endeavor to ensure that all driving instructor cars meet the required standard for the practical driving test. The driving instructor is self employed and fully responsible for the maintenance of their vehicle. Due to this, DoDrive® Driving School except no responsibility for practical driving test cancellations due to the driving instructor car not meeting the required standards for the practical driving test. Any request for a practical driving test cancellation refund which results from the driving instructor car not meeting that standard, should be requested directly from the driving instructor.
Driving course(s) or driving lesson(s) cannot be sold or transfered and are only valid in the pupils name that was given when the booking made.
If you have paid using a prepaid gift card or voucher, we will not be able to proceed to any refund after redemption or expiry date of the pre-paid card or voucher.
Where possible to do so, we will refund you using the same method that you used to pay for your driving course or driving lesson(s). If for any reason we are unable to do this, we reserve the right to refund you by any other method we deem appropriate.
An Administration charge of £25 will be applied to any refund.
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11. Theory Test
Failure to provide your theory certificate number & pass date, or the fact that you have failed your theory test, or failure to respond to any reminders about your theory test, will mean we may be unable to book a practical driving test for the final day of your driving course.
If you fail your theory test, we/you will attempt to book another before your practical course, but be aware that this greatly reduces the time we have to book your practical driving test, which may mean you will be unable to have your practical test on the final day of the course.
If you were to fail the theory test, (or not take it for whatever reason), the practical course will still go ahead except for the final day, which we will hold back until you have passed the theory. This is at the discretion of the driving instructor providing the course.
We may require in exceptional circumstances a minimum of 4 weeks between passing the theory test and sitting the practical test.
If you do not go ahead with the agreed course date, your deposit will be forfeited.
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12. Driving Test
DoDrive® Driving School also specialise in booking short-notice driving tests. We may not be able guarantee which driving test centre your practical driving test will be at. However, we do aim to book it at the closest driving test centre to your home or agreed pickup point, but this is not always possible. Due to this, we look at the three nearest driving test centres in order to triple our chance of booking a short-notice driving test. Our short-notice driving test booking service is free to those who book an intensive driving course with DoDrive® Driving School. There is a £25 non-refundable admin fee for the short-notice driving test booking service (if not booking an intensive driving course with us).
DoDrive® Driving School takes no responsibility for driving test cancellations by the DVSA or if the student fails the eyesight test.
DoDrive® Driving School accepts no liability if the driving test is cancelled as a result of poor maintenance and/or cleanliness of the driving instructors car. We do not lease any dual controlled cars to driving instructors. All driving instructors used by us are self-employed and own their cars or lease them from an independent dual controlled car hire company. Any liability of loss incurred as a result of poor vehicle maintenance and/or cleanliness is with the driving instructor.
If DoDrive® Driving School book a driving test for you through our driving test booking system, unless you request otherwise, your driving test report may be sent to us via email and forwarded to you upon receipt. By using our driving test booking system, you agree to us receiving your driving test report by email and forwarding it to you upon receipt. This will only happen if the driving test examiner uses a digital version of the DL25 driving test report on an iPad, rather than the traditional paper version.
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13. Course Conditions
If the student is unable to read a number-plate at the required distance, with or without glasses/lenses the instructor may refuse to allow the student to drive, as their eyesight doesn't meet the required standard. We advise students to have their eyesight checked before beginning any of our driving courses.
If the student cannot take their theory test for any reason, the instructor reserves the right to go ahead with the students driver training, but with reserving some for when the theory test has been taken and passed.
If the student fails the theory test or does not take it for whatever reason, the practical driving course will still go ahead except for the driving test day, which we will reserve until the student has passed the theory test. However, this is at the discretion of the driving instructor providing the driving course. If the student chooses not go ahead with the original driving course date(s), the students deposit will be forfeited.
We try to organise a driving course so that there is a sufficient time gap between the theory test and the practical driving course. This gives us the time to book the practical driving test. If the student fails the theory test, we or they if booking their own, will book another theory test a minimum of 4 weeks before the practical driving course start date, but this may reduce the chance of getting a practical driving test to coincide with the driving course date(s).
The student must hold a valid provisional driving licence or full driving licence for category B.
The student accepts that they are solely responsible for booking a driving course that meets their needs and experience. Experience is based on hours with an approved driving instructor.
If the student doesn't reach the required standard of driving by the day of their driving test, they may be refused the use of the driving instructors car incurring the loss of the driving test fee.
If the student is not already one of ours; i.e not on our database, they may be asked for a copy of their DL25 driving test report as verification of a previous test result when booking a 9 or 15 hour intensive driving course.
DoDrive® Driving School cannot be held responsible for bad weather or examiner strikes that results in the cancellation of the students theory or practical driving test. We will try our best to reschedule tests to suit both the student and driving instructor, but this may lead to delays.
DoDrive® Driving School encourage all driving instructors not teach test routes, instead we encourage them to focus on teaching you how to drive, being able to recognise different situations, how to read road signs and markings, how to deal with different types of junctions.
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The student must ensure that they have a valid signed driving licence for category B motor vehicle.
The student must produce their driving licence before the commencement of their first driving lesson.
Instructors must be approved by the DVSA to give instruction for reward.
Instructors must display the approval certificate issued by the DVSA in the windscreen at all times whilst undertaking driving instruction for reward.
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15. Motor Insurance
The driving instructor will have an appropriate driving instructor motor insurance policy should the student be involved in a collision.
The driving instructor reserves the right to charge for any non-insured damage caused due to the students negligence.
The driving instructors motor insurance policy will only cover the student for the use of the tuition vehicle whilst on driving lessons and during the practical driving test. The driving instructors motor insurance policy will not cover the student for any private practice or any other vehicle.
DoDrive® Driving School takes no responsibility whatsoever for any claims of damage to property and/or persons using tuition vehicles not owned by us. DoDrive® Driving School does not lease any dual controlled cars to driving instructors. All driving instructors used by DoDrive® Driving School are self-employed and own their cars or lease them from an independent dual controlled car hire company.
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16. Toll Charges
Any toll charges and congestion charges are to paid by the student, in cash to the instructor. Dartford Crossing charge is £2.50 each way, but free between 22:00 - 06:00. London Congestion Zone charge is £11.50 per day, but free between 18:00 - 07:00 & weekends.
Due to the driving test centres being outside of the congestion zone, many students who live within the congestion zone choose to travel outside of the zone to meet their driving instructor at a train station near to the driving test centre.
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17. PCNs & Fines
The driving instructor will at all times try to ensure that the pupil does not incur any PCNs, penalty points or fines during their course of driving tuition. However, the student is solely liable for any penalty charges, penalty points or fines incurred as a result of their driver errors or negligence.
The student is the driver of the vehicle and as such, the student takes full responsibility for all PCNs, penalty points or fines incurred during their driving lessons and during their driving test.
The driving instructor is the supervisor of the student whilst conducting driving lessons, and the examiner is there as an observer of the student whilst conducting the driving test. At no point is the instructor or the examiner considered the driver of the vehicle, unless they are sat in the driving seat with the engine running.
It is an offence, if the supervisor fails to give the driver’s details to the DVLA or Police when asked to provide information as to who was driving at the time of an offence.
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18. Fitness to Drive
The student must not present themself for a driving lesson under the influence of alcohol or illegal drugs.
The student must not present themself for a driving lesson if taking prescribed medication that will affect their ability to drive.
The student must inform their driving instructor if they feel unwell in any way before or during a lesson.
The student must wear suitable footwear and clothing that does not restrict movement, effect their ability to use the controls or which may cause damage to the tuition vehicle during driving lessons.
If the student presents themself for a driving lesson not fit to drive, the instructor will terminate the lesson and any monies paid for that lesson will be forfeited.
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DoDrive® Driving School will not tolerate any form of verbal or physical abuse.
DoDrive® Driving School or your allocated driving instructor has the right to terminate the driving lesson at any time due to the student’s bad behavior or poor state of mind. In these circumstances the driving lesson fee is forfeited and it is at the driving instructors discretion if he or she provides transport home for the student.
The student will ensure they are fully ready for their driving lesson at the arranged time. Your allocated driving instructor will only wait for 15 minutes from the start time of the driving lesson. Beyond this time the lesson will be deemed to have been cancelled and the fee for the entire period of the booking is forfeited.
The student accepts that if they are late for an arranged driving lesson, that the time will be deducted from the driving lesson at the students expense. Lessons that start late through the student’s fault, will finish at the original booking time and will be charged for at the full rate. Exceptions may be considered at the descretion of the allocated driving instructor.
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20. Personal Hygiene
Due to the fact that driving lessons are conducted in a small shared space. It is vitally important to ensure that you maintain proper personal hygiene and that your clothing does not smell.
We understand that some students may choose to be picked up from work. But wearing dirty work clothes and/or shoes during driving lessons is not exceptable unless agreed with your driving instructor.
The driving instructor can at any time refuse to conduct the driving lesson due to the student presenting themself for a driving lesson with poor personal hygiene, smelly or with dirty clothing and/or shoes.
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21. External Links
DoDrive® Driving School are not responsible for the content or use of external websites. We do not create content for or maintain these external websites, and therefore will accept no responsibility or liability in respect of the content on any such websites or use of any such website. By allowing links with external third party websites DoDrive® Driving School does not intend to solicit business or offer any security to any person, directly or indirectly.
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22. Intellectual Property
All materials presented by DoDrive® Driving School on this website, in emails, in digital or printed media unless specifically indicated otherwise, is under copyright to DoDrive® Driving School or its licensors.
The contents of this website are freely downloadable for personal browsing purposes only and may not be reproduced in whole or in part or otherwise made available for commercial use without the prior written consent of DoDrive® Driving School.
None of the contents of this website, emails, digital or printed media may be copied, altered in any way, transmitted or distributed to any other party without the prior express written permission of DoDrive® Driving School.
You may create links to this website for reference without express prior written consent of DoDrive® Driving School. Linked websites, whether permitted or not, do not have any implied affiliation with DoDrive® Driving School or this website.
All registered trade marks used on this website, in emails, within digital or printed media are trade marks of DoDrive® Driving School or it's licensors. All other Intellectual Property Rights (including, without limitation, unregistered trade marks, trade names and logos, all database rights, rights in designs, rights in know-how, patents and rights in inventions (in all cases whether registered or unregistered and including all rights to apply for registration and all other intellectual or industrial property rights in any jurisdiction) in any information, content, materials, data or processes contained in or to this website belong to DoDrive® Driving School or its licensed source.
All rights of DoDrive® Driving School in such Intellectual Property Rights are hereby reserved.
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DoDrive® Driving School reserves the right to change these terms and conditions at any time. Any such changes will take effect when posted on this website and it is your responsibility to read the terms and conditions on each occasion you use this website and your continued use of the website shall signify your acceptance to be bound by the latest terms and conditions.
DoDrive® Driving School reserves the right to refuse a booking for whatever reason.
DoDrive® Driving School and/or the driving instructor reserves the right to refuse the use of the tuition vehicle for the practical driving test, if the student does not meet the required standard by the day of the test.
DoDrive® Driving School reserves the right to change the driving instructor and/or vehicle for whatever reason.
DoDrive® Driving School reserves the right to charge an extra £13 if a weekend or bank holiday test is booked.
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DoDrive® Driving School reserve the right to change these terms and conditions at any time, without notice to you, by posting changes on the website. It is your responsibility to review the terms and conditions on the website regularly to ensure you are aware of the latest terms and conditions.
Your use of this website after a change has been posted will be deemed to signify your acceptance of the modified terms and conditions.
We recommend that you regularly read the terms and conditions on the website, and print off and retain for your personal records a copy of these terms and conditions.
Any amendment to terms and conditions must be agreed in writing by us, or if appropriate, by the relevant company with whom you contract.
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The terms and conditions described on this website shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising in relation to the same shall, unless otherwise expressly agreed, be subject to the exclusive jurisdiction of the courts of England and Wales. If any part of these terms and conditions is found to be invalid or unenforceable, such a finding shall not affect the other provisions of these terms and conditions. All items unaffected by such a finding shall remain in full force and effect.
Unless otherwise specified, all courses of driving lessons provided via this website are only available to residents in the counties published on this website (excludes the rest of the UK). The courses of driving lessons provided via this website are not directed at anyone other than those residents already specified and applications from others will, unless otherwise stated, not be accepted.
The information and other materials contained within this website may not satisfy the rules or laws of any other country. Those who choose to access this site from other locations are responsible for compliance with local rules and laws if and to the extent that local rules and laws are applicable.
All phone numbers provided on this website are UK numbers and only apply to phone calls made from within the UK.
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Any complaints or grievance regarding driving tuition, driving course hours or any other issue not directly under our control, should in the first instance be taken up with the allocated driving instructor.
If you fail to resolve your complaint or grievance with your allocated driving instructor, you must put it in writing to DoDrive® Driving School and this must be received either by post or confirmed email no later than 14 days after the course end date. Contact Us
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